Ascenvia is aware of the importance of your need to be safe and secure while buying or selling real estate, and that this may involve providing personal and/or sensitive information. The Privacy Policy explains how we collect, use, store, and protect this information when you interact with our website.
You are consenting to the following practices by using our website.
1. Who We Are
Ascenvia is a real estate platform designed to connect users with property listings, real estate professionals, and relevant services. Throughout this document, “we,” “our,” and “us” refer to Ascenvia.
2. Information We Collect
We collect this information in several ways, depending on how you interact with our site.
- a) Information You Provide Directly
If you contact us by filling out forms on our site, or apply a filter that is offered on the website, we collect:
- Full name
- Email address
- Phone number
- Preferred location(s)
- Budget range and property interests
- Any additional details you choose to share (e.g., requirements, timelines)
- b) Information Collected Automatically
If you visit our website, some technical details are automatically collected:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referring URLs
- c) Cookies and Similar Technologies
We use cookies and similar tracking tools to improve your browsing experience and understand user behavior. These may store preferences and session information.
3. How We Use Your Information
We will use the information we collect in a practical manner, limited to improving your experience, providing you with relevant services, and responding to your inquiries.
This includes:
- Responding to your inquiries related to properties
- Helping you connect with real estate agents, brokers, or developers
- Sending you property listings that match your interests
- Improving our website functionality
- Sending you updates, offers, or marketing communications (if allowed)
- Ensuring security, preventing misuse, and protecting our website
We will not use your information for anything not related to real estate.
4. Sharing of Information
We may share your information in the following situations:
- With Real Estate Professionals: To help you receive relevant property options or assistance
- With Service Providers: Third parties who support our operations (such as hosting, analytics, or communication tools)
- For Legal Reasons: If required by law, regulation, or legal process
- Business Transfers: In case of a merger, acquisition, or restructuring
We do not sell your personal information to third parties.
5. Data Retention
We hold your personal information for as long as is necessary to:
- Achieve the purposes set out in this policy
- Meet our legal and regulatory obligations
- Settle disputes and enforce our agreements
We take steps to delete or anonymize your personal information when it is no longer needed.
6. Data Security
We take suitable technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.
These include:
- Secure server infrastructure
- Encryption (if applicable)
- Controlled access to sensitive information
While we make every effort to protect your information, no system is completely secure, and you should always be cautious when sharing information online.
7. Your Rights and Choices
You have control over your personal information. Depending on applicable laws, you may have the right to:
- Ask for access to the data we are holding
- Request us to correct any data we are holding that is not correct or complete
- Ask us to delete your data
- Request us to stop sending you any further marketing communications
- Object to or restrict data processing in certain circumstances
For any of these requests, you can contact us using the details provided below.
8. Cookies Policy
Our website uses cookies to:
- Remember the preferences of the user
- Analyze the traffic of the website
- To improve overall performance
You are allowed to disable cookies through your browser settings. However, doing so may affect certain functionalities of the website.
9. Third-Party Links
Our platform may contain links to third-party websites, such as property developers, partners, agents’ profiles, or external services.
However, we are not responsible for the privacy practices or content of these external websites. We recommend that you review their privacy policies separately for more clarity.
10. Children’s Privacy
Ascenvia does not knowingly collect personal information or data from individuals who are under the age of 18. If it ever comes to our notice that such data is being collected, we will take appropriate steps to delete it.
11. International Data Use
If you access our website from outside India, please note that your information may be processed and stored in locations where data protection laws may differ from those in your jurisdiction.
12. Updates to This Policy
This Privacy Policy page will be updated from time to time to reflect changes in legal, technical, or business developments.
Any updates posted on this page from a certain date will be effective immediately.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can reach out to us at the contact details shared below:
Email:
Phone:
Address:
We highly believe that privacy should be handled with clarity and respect. This document is intended to reflect that approach while ensuring compliance with applicable data protection standards.